At matbet, your privacy is not an afterthought — it's built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
🛡️ Privacy at a Glance
Six core commitments that define how matbet handles your personal information.
Every piece of data transmitted between your device and the matbet Platform is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.
matbet complies fully with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC). Your rights as a Filipino data subject are fully respected.
matbet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate and improve the matbet Platform and to comply with legal obligations.
As a matbet Player, you have the right to access, correct, delete, and port your personal data. You can also object to certain types of processing. matbet will respond to all data rights requests within 15 business days.
matbet stores personal data on secure, access-controlled servers. Data is retained only for as long as necessary to fulfill the purposes described in this Policy or as required by Philippine law and PAGCOR regulations.
matbet will notify you promptly in the event of a data breach that affects your personal information, in accordance with NPC notification requirements. We believe you have the right to know how your data is being handled at all times.
matbet ("we," "us," or "our") is committed to protecting the privacy and personal data of every Player who uses the matbet Platform at matbet.one. This Privacy Policy describes how matbet collects, processes, stores, shares, and protects your personal information when you register an Account, use our services, or interact with our Platform in any way.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). It also reflects matbet's obligations under PAGCOR's regulatory framework for online gaming operators in the Philippines.
This Privacy Policy should be read together with the matbet Terms & Conditions. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
matbet collects the following categories of personal data from Players:
matbet collects personal data through the following means:
We collect data directly from you when you:
When you use the matbet Platform, we automatically collect certain technical data through cookies, web beacons, log files, and similar technologies. This includes your IP address, device information, session duration, pages visited, and in-game activity. See Section 7 for more details on our use of cookies.
matbet may receive personal data about you from third parties in the following circumstances:
matbet uses your personal data for the following purposes:
Where you have given your consent, matbet may use your contact details to send you promotional offers, bonus notifications, and news about new games or features on the Platform. You may withdraw your marketing consent at any time. See Section 12 for details.
matbet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
matbet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
matbet engages trusted third-party service providers to assist in operating the Platform. These include:
All service providers are contractually required to process your data only on matbet's instructions and to maintain appropriate security standards consistent with the Philippine Data Privacy Act.
matbet may disclose your personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other Philippine government bodies where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of matbet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights under this Policy will continue to apply.
matbet may share your personal data with other third parties where you have given your explicit consent to such sharing.
The matbet Platform uses cookies and similar tracking technologies to enhance your experience, maintain your session, and analyze Platform usage. The following types of cookies are used:
These cookies are essential for the matbet Platform to function. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
These cookies collect anonymized information about how Players use the matbet Platform — such as which pages are visited most frequently and whether error messages are received. This data helps matbet improve Platform performance and user experience.
These cookies allow the Platform to remember your preferences, such as your preferred language, display settings, and responsible gaming configurations, so you do not need to re-enter them on each visit.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the matbet Platform. Strictly necessary cookies cannot be disabled as they are required for the Platform to operate securely.
matbet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:
When personal data is no longer required, matbet will securely delete or anonymize it in accordance with industry best practices and NPC guidelines.
matbet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, matbet will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected Players without undue delay, in accordance with the requirements of the Philippine Data Privacy Act.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by matbet:
The matbet Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations and Philippine law governing casino-style gambling. matbet does not knowingly collect personal data from individuals under the age of 21.
During the registration process, matbet requires all applicants to confirm that they are at least 21 years of age and conducts age verification checks as part of the KYC process. If matbet discovers that personal data has been collected from a person under 21 years of age, that Account will be immediately suspended, all associated data will be deleted or returned, and any deposited funds will be refunded to the payment source.
matbet will only send you promotional emails, SMS messages, or push notifications about bonuses, new games, and Platform updates if you have given your explicit consent to receive such communications during registration or through your Account settings.
You may withdraw your marketing consent and opt out of all promotional communications at any time by:
Please allow up to five (5) business days for your opt-out request to take effect across all communication channels. Note that opting out of marketing communications does not affect transactional messages related to your Account, such as deposit confirmations, withdrawal notifications, and security alerts.
matbet does not share your contact details with third parties for their own marketing purposes. All promotional communications you receive will be from matbet directly and will relate exclusively to the matbet Platform and its services.
matbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, matbet will:
Your continued use of the matbet Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the Platform and may request Account closure.
We encourage you to review this Privacy Policy periodically to stay informed about how matbet is protecting your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or matbet's data processing practices, please contact our Data Protection Officer:
If you are not satisfied with matbet's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through the appropriate regulatory channels.